Contact Us

We are here to help with questions about XAVROMELI products, orders, shipping, payment, returns, refunds, or your shopping experience.

XAVROMELI and xavromeli.com are operated by Chongqing Meidilai Information Technology Co., Ltd. The company manages the storefront, product sales, order-related support, returns, and refunds. Available payment methods and the payment provider are shown during checkout.

Customer Support

For assistance, please contact us at:

Email: service@xavromeli.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM Central Time (CT)

When contacting us about an existing order, please include the order number and the email address used during checkout. This allows our team to locate the order and respond more efficiently.

Business Information

Brand Name: XAVROMELI
Company Name: Chongqing Meidilai Information Technology Co., Ltd.
Registered Address: No. 31 Attached to No. 713 Songshan North Road, Kangmei Subdistrict, Liangjiang New Area, Chongqing, China
Customer Support Email: service@xavromeli.com

Returns

For return or refund questions, please review our Return & Refund Policy before sending a product back. Contact our support team first so we can review eligibility and provide the appropriate instructions.

Security Notice

For your security, do not send complete payment-card numbers, passwords, one-time codes, or other sensitive credentials by email. Our team will never ask you to provide a payment password or verification code.